Shipping policy
Orders are processed Monday through Friday, excluding holidays.
Processing time is typically 1–3 business days.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: Next business day (where available)
Once your order ships, you will receive a tracking number via email.
The Strand by Salon Space is not responsible for delays caused by carriers, weather, customs, or incorrect shipping information provided during checkout.
Customers are responsible for ensuring their shipping address is accurate before placing an order.
If a package is marked as delivered but cannot be located, customers should first contact the shipping carrier before contacting us.
International customers are responsible for any applicable duties, taxes, or customs fees.